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Faq  /  Returns & exchanges  /  I did not receive my refund, what should I do?

I did not receive my refund, what should I do?

We process your return within 14 days of receipt of the item at our warehouse. After we have checked that the returned product meets our criteria for returns, you will receive an email confirming your refund.
If, however, you do not receive your refund after this period, please contact our Customer Service department via our contact form.

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